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Administrative Assistant - Volunteer Services - Regular part-time - 2026-17903

Sunnybrook Health Sciences Centre Toronto

Part time 3+ yrs exp

Role Overview:

This role provides general administrative support for a multi-site team, including Volunteer Resources Coordinators (VRCs) and Director, and liaises with a variety of internal and external stakeholders (patients, volunteers, visitors,staff etc.) ensuring a positive experience and reputation.

Summary of Duties:

Administrative functions including: volunteer management database,(Better Impact software) managing/creating Survey Monkey surveys, generating metrics, budget, financial reports, etc.

• Effectively manage initial points of contact for three general departmental email accounts and voicemail box.
• Schedule in-person, virtual and hybrid meetings and events using Zoom, Microsoft Teams, Room Manager, Catering Services and oversee department calendar.
• Complete meeting minutes.
• Complete staff payroll timesheets.
• Manage department supplies and orders (uniforms, infection control supplies, (masks, hand sanitizer, etc), department equipment (e.g. computers, software), furniture, using Ariba purchasing software.
• Manage invoices and payments efficiently
• Assists with corporate and departmental communications to volunteers, including monthly E-Bulletin, special updates, etc.
• Coordinate review of new volunteer role proposals.
• Produce variety of departmental materials/documents using MS365, (Word, PowerPoint, Excel, etc.) including training materials, signage, fillable forms, etc.
• Support the planning and execution of volunteer educational and recognition events, including National Volunteer Week, Service Awards, Colin D. Irving Award, special training etc.
• Occasionally, as needed, assist with ensuring accurate and current information on external and internal websites (liaison with Digital Communications Team and using Content Clarity Management for Sunnynet)
• Work collaboratively with the Toronto District School Board High School Cooperative Education Program Leader – partnered with Volunteer Resources.
• Staff coverage at various sites as needed

Qualifications / Skills:

• Holds post -secondary degree/diploma or relevant equivalent experience/education
• Strong literacy in software and digital applications including Microsoft Office 365 and MSTeams, Survey Monkey, Adobe, and other software applications (volunteer management, Purchasing, payroll, etc.)
• Strong organizational and time management skills
• Ability to prioritize, and complete time sensitive tasks efficiently.
• Initiative, ability to work independently, as well as a member of a team, that covers all sites of Sunnybrook
• Adaptability, flexibility, as well as ability to respond to changing and competing priorities in a fast-paced environment with frequent interruptions.
• Demonstrates excellent judgement, tact, and diplomacy and maintains confidentiality
• Excellent public relations, oral and written communication, interpersonal and customer service skills
• Minimum 3 years experience in an administrative role

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.