Patient Administrative Associate - Holland Centre 3 East - Casual 2025-14515

Summary of Duties

Responsible for providing administrative, clerical and secretarial support to the nursing units by:

• Assisting in coordinating nursing unit activities;

• Coordinating patient admission/discharge/transfer;

• Liaising with both internal and external customers;

• Responding to telephone and reception inquires for both internal and external customers;

• Assumes other responsibilities and duties as required

Qualifications/Skills

• Successful completion of secondary school required

• Post-secondary business/secretarial courses;

• Successful completion of SHSC PAA training

• Computer/typing skills including Windows and MS Word are required;

• Keyboarding at 40 wpm or 106 kpm

• Minimum two years’ experience in a busy Nursing Unit preferably in a hospital/health care environment;

• Ability to work under pressure in a fast paced environment with flexibility and diplomacy while providing excellent customer service;

• People person with strong verbal & written communication skills and customer focused with attention to details;

• Good inter-personal skills and ability to work well with a diverse group of individuals;

• Excellent organizational skills.