Director of Community Services

The Township of Uxbridge is seeking an experienced and strategic leader to serve as its next Director of Community Services.

Reporting to the Chief Administrative Officer (CAO), the Director of Community Services is a member of the Township's Senior Leadership Team and provides strategic leadership and oversight for the Township's recreation, culture and facilities portfolio.

The Director is responsible for the safe, effective and financially sustainable delivery of recreation and community services, including arena and aquatic operations, camps and recreation programming, museum and cultural services, facility rentals and community partnerships. The Director also provides corporate leadership for the management, maintenance, lifecycle planning and capital renewal of the Township's facilities, including recreation and cultural facilities, the library, seniors centre, community halls, music hall and other municipal buildings.

As a senior people leader, the Director builds and develops high-performing teams, establishes clear expectations and accountability, promotes a strong culture of health and safety, service excellence and continuous improvement, and ensures managers and staff have the leadership, systems and resources required to deliver safe and effective services.

The Director provides strategic and financial leadership for the department, including operating and capital budgets, asset management, procurement, revenue generation, service levels, policy development, regulatory compliance, risk management and major capital projects.

The position works closely with Council, community organizations, facility users and other stakeholders and participates corporately in strategic planning, emergency management and other cross-functional initiatives.

DUTIES AND RESPONSIBILITIES

• Provides strategic leadership and direction for Community Services, establishing departmental priorities, service standards and performance expectations aligned with Council's priorities and the Township's strategic objectives.
• Leads, develops and supports departmental managers and staff, creating a high-performing, accountable and collaborative culture through effective recruitment, coaching, performance management, succession planning and employee development.
• Provides leadership for health, safety, regulatory compliance and operational risk, ensuring appropriate policies, procedures, training, inspections, emergency protocols and management systems are in place for recreation programs, facilities and other departmental operations.
• Provides strategic oversight of arena and aquatic operations, recreation programming, camps, museum and cultural services, facility rentals and community services, ensuring safe, accessible, financially responsible and responsive service delivery.
• Provides corporate leadership for facilities and asset management, including building operations, custodial services, preventative and lifecycle maintenance, accessibility, regulatory compliance, facility utilization, capital planning and asset renewal.
• Leads and oversees major facility and capital projects, including needs assessment, project planning, procurement, construction and contractor oversight, budgets, risk management and project delivery.
• Develops and manages departmental operating and capital budgets, long-term capital forecasts and reserve requirements, ensuring effective financial controls, stewardship of public resources and identification of efficiencies and revenue opportunities.
• Establishes, monitors and recommends service levels, user fees, performance measures and quality standards, using data, community needs and best practices to continually evaluate and improve services.
• Develops and maintains departmental policies, procedures and management systems and ensures compliance with applicable legislation, regulations, municipal policies, collective agreements and professional standards.
• Provides leadership in labour and employee relations, including workforce planning, performance management, grievances, discipline and organizational change, working collaboratively with Human Resources and departmental management.
• Builds and maintains productive relationships with Council, residents, facility users, community organizations, cultural groups, boards, consultants, contractors and other levels of government, addressing complex issues and identifying opportunities for partnership and collaboration.
• Prepares and/or oversees reports, recommendations and presentations to Council and Committees, and ensures departmental recommendations are strategic, financially responsible, evidence-based and aligned with corporate priorities.
• Oversees departmental procurement, contracts, leases and agreements, ensuring appropriate financial controls, risk management and compliance with Township policies.
• Maintains awareness of emerging trends, legislation and best practices in recreation, aquatics, arena operations, facilities management, culture and municipal service delivery, identifying opportunities for innovation and continuous improvement.
• Participates as an active member of the Senior Leadership Team, contributing to corporate strategy, organizational planning, policy development, cross-departmental initiatives and overall organizational leadership.
• Serves as a member of the Township's Emergency Control Group and provides leadership and support during municipal emergencies and business continuity events.
• Ensures compliance with occupational health and safety legislation, municipal policies, privacy requirements and other applicable legislation within the Director's areas of responsibility.
• Represents the Township professionally within the community and is available to attend Council meetings, community meetings, special events and other activities outside regular business hours as required.
• Undertakes and/or leads special projects, organizational initiatives and other duties consistent with the responsibilities of the position, as assigned by the CAO.

The above statements reflect the principal responsibilities of the position and shall not be construed as a detailed description of every aspect that may be inherent in the position or incidental to it.

Leadership Scope
The Director provides direct leadership to:

• Manager, Arena
• Manager, Aquatics and Recreation
• Manager, Culture, Tourism & the BIA
• Coordinator of Facility Operations and Senior Services
• Facilities Technician
• Music Hall Technician

The Director provides indirect leadership to:

• Arena staff, including full-time and part-time staff
• Aquatics and Program staff
• Recreation Staff
• Museum staff
• Facility staff, including custodial and technical staff

QUALIFICATIONS

The successful candidate will have:

• Post-secondary education in Recreation, Facilities Management, Business/Public Administration, Municipal Administration or a related discipline, or an equivalent combination of education and experience.
• Eight (8) to ten (10) years of progressively responsible leadership experience in a municipal, public-sector, recreation, facilities or similarly complex multi-service environment, including demonstrated success leading managers, supervisors and multidisciplinary teams.
• Exceptional people leadership skills, with demonstrated ability to build high-performing teams, establish accountability, develop staff, manage performance, lead change and foster a positive, collaborative and service-oriented culture.
• Demonstrated commitment to a strong culture of health, safety and risk management, with thorough knowledge of occupational health and safety legislation, regulatory requirements and safe operating practices.
• Significant knowledge and experience in the safe operation and management of recreation and community facilities, including arenas, pools, community/cultural facilities and public buildings, with sufficient technical knowledge to effectively oversee aquatic operations, pool systems, arena refrigeration and ice operations.
• Pool Operator and Basic Refrigeration certification, or equivalent technical knowledge and experience, is considered an asset.
• Demonstrated experience in facilities and asset management, including preventative and lifecycle maintenance, building systems, custodial services, regulatory compliance, rentals, contractor management and capital renewal/projects.
• Strong financial and business acumen, including experience managing significant operating and capital budgets, public-sector procurement, revenue generation and service efficiencies.
• Experience in municipal recreation and community service delivery, including programming, camps, cultural/museum services, facility rentals, community partnerships and user groups.
• Demonstrated ability to work effectively in a politically complex, multi-stakeholder environment, including labour relations and building productive relationships with Council, senior leadership, staff, residents, community organizations and user groups, consultants and contractors.
• Excellent judgment, communication, problem-solving, strategic planning and project-management skills, with the ability to make sound decisions in complex or high-risk operational situations.
• Municipal government experience and/or AMCTO/CMO designation is considered an asset.
• A valid Ontario Class G Driver's Licence and access to a reliable vehicle are required.

WHAT THE TOWNSHIP OF UXBRIDGE OFFERS

At the Township of Uxbridge, you'll be part of a dedicated team that takes pride in serving our community and making a meaningful difference every day. We foster a collaborative, supportive workplace where your contributions are valued, your professional growth is encouraged, and work-life balance is a priority. We offer a competitive salary, comprehensive benefits package, participation in the OMERS Pension Plan, and opportunities for ongoing professional development, training, and certification. If you're looking for meaningful work in a positive team environment where you can grow your career while helping build a strong and vibrant community, we'd love to hear from you.

APPLICATION INFORMATION

Interested candidates are invited to submit a cover letter and résumé outlining their qualifications and experience to: [email protected] no later than 4:30pm on November 30th, 2026. Applications will be accepted until November 30th , 2026. However, applications will be reviewed as they are received, and the recruitment and selection process may commence prior to the closing date. Candidates are encouraged to apply early.

Please include Director of Community Services in the subject line.
We thank all applicants for their interest, however only those being considered for an interview will be contacted.

AI Disclosure:
The Township of Uxbridge does not use artificial intelligence to screen, assess or select applicants for this position.

Equal Opportunity Employer:
The Township of Uxbridge is an Equal Opportunity Employer that is dedicated to an inclusive, barrier-free recruitment and selection process. The Township is committed to diversity, equity and inclusion within its community and organization, and welcomes and encourages applications from Indigenous Peoples, people of colour, women, persons who live with disabilities, people from 2SLGBTQI+ communities, and people from diverse communities.

Accessibility:
When requested, the Township of Uxbridge will accommodate applicants throughout the recruitment and selection and/or assessment process, pursuant to the Ontario Human Rights Code. These commitments also apply to our Board and Committee recruitment and selection processes.

If you require accommodation at any time throughout the employment activities process, please contact us at 905-852-9181 ext. 209, [email protected], or by visiting www.uxbridge.ca. The Township will make every effort to provide appropriate assistance pursuant to the Township of Uxbridge Employment Activities Accommodation Policy.

PRIVACY
Personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act.